Solutions
Call POS
Charge securely by phone in real time while you speak with your customer, or send your client a payment link by email or SMS. The telephone sales solution that helps you sell more.
What is Call POS?
PAYCOMET's telephone payment solution allows you to offer a secure environment for charging your customers over the phone. Close your sales and collect payment by card over the phone or attach a payment link and send it by email, SMS or mobile message.
Advantages of the PAYCOMET Call POS
Turn customer service into more sales
Do you sell online but conduct part of your customer service over the phone? Do some of your clients prefer to make inquiries and orders by phone? Take advantage of the optimal time to close the sale with PAY by Call.
Optimize recovery management
Law firms, financial companies, insurance companies, service companies... Improve success : make it very easy for your clients to collect. No more excuses!
Telemarketing that works
If you close a sale during a call, don't let the sale go cold. Charge safely while talking to your client, or attach a payment link by email, SMS, or mobile message. You can define the link's period of validity. Secure more sales.
Recover abandoned carts
Prevent lost sales in your online store. Did the client have second thoughts? Did something go wrong during purchase? Contact your customers by phone and recover the sale instantly.
How does Call POS work?
Pay by phone
The customer provides their card details during the call. The agent can enter the data in two ways:
- Directly, from the Call POS sales panel.
- Within the sales platform, CRM, or ERP, by webservice integration
Payment by SMS, email, or mobile message
The agent generates a unique payment order with the payment reference, customer data, and expiration date. The payment order can be sent to the customer by SMS or email using custom templates from the system, or the order can be integrated with an external emailing or messaging system. You can also generate a payment link and send it to the client by email or any mobile messaging system. When the client clicks on the link, they access the order to complete the payment in a secure environment.
The agent can offer the customer two payment options:
- By phone, during the sales call
- Deferred, by way of an SMS, email, or mobile message.
Pay by phone
The customer provides their card details during the call. The agent can enter the data in two ways:
- Directly, from the Call POS sales panel.
- Within the sales platform, CRM, or ERP, by webservice integration
Payment by SMS, email, or mobile message
The agent generates a unique payment order with the payment reference, customer data, and expiration date. The payment order can be sent to the customer by SMS or email using custom templates from the system, or the order can be integrated with an external emailing or messaging system. You can also generate a payment link and send it to the client by email or any mobile messaging system. When the client clicks on the link, they access the order to complete the payment in a secure environment.
Notification and reports
Once the payment is completed, both the client and the agent will receive a notification of the operation's results. Operations can also be tracked through the PAYCOMET control panel.
The telephone sales solution
that adapts to your business
Security and fraud control
Avoid risks and comply with regulations. Your customer's card data is processed in a maximum security PCI environment. For telephone billing, a PCI SAQ A self-assessment questionnaire is required.
Multi-business and multi-user
Create and manage as many accounts and users as you need from a single control panel. Assign special permissions to each of your agents and monitor their operations.
Integration into your sales platform
Use the Call POS sales panel from any computer, mobile phone, or tablet, or integrate the solution into your own platform, ERP, or CRM via webservice.
Compatible with:
· PAY by Link
· PAY by QR
· Virtual POS
Included in the PAYCOMET Flat Rate without additional costs
No need to have a website
Adapted to
PSD2 - SCA
Registration and contracting online, without leaving home
Support and specialized consulting
A payment platform with endless possibilities
Designed by and
for developers
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var x = new PAYTPV.Tokenizator(); We make your life easy. Integrate PAYCOMET quickly and with little effort, in any environment. Complete API, SDK's, ecommerce plugins, templates, technical support...
Choose the rate that best suits your business
PAYCOMET Rate
19EUR/month*
Up to 2,000 EUR of monthly billing
From 2,000 EUR
0,50% + 0,09 EUR
Spanish cards
0,60% + 0,09 EUR
European cards (EEA)
Custom Rates
For large volumes.
We'll study your case and make you a personalized offer.
- Get specialized support
- Advanced features
- Volume-based discounts
It includes:
Virtual POS module
Seamless and secure online payments. Without changing your bank.
PAY by Link module
Generate a payment link and share it with your client through sms, email, social networks...
PAY by QR module
Sell anytime, anywhere, with a secure payment QR.
Call POS module
Charge your client safely during the call. Reservations, collections...
- Onboarding Online onboarding and KYC included.
- Unlimited terminals Order online as much virtual terminals as your business requires.
- Card tokenization Encrypt cards’ data. More security and better user experience.
- Card verification and pre-authorisation Check card’s balance and validity.
- Refunds Refund operations included.
- Anti-fraud module Manage your business fraud level with easily adjustable rules.
- Specialised support Own specialized support team at your disposal.
- Ecommerce plugins Integration plugins with the main ecommerce platforms: Prestashop, Woocommerce...
4 steps to improving your sales
Analysis
An expert will analyze your project and propose the best solution
Proposal
In less than 24 hours we'll send you a proposal that's tailored to your needs
Integración
At the same time, test PAYCOMET: begin integration and onboarding online
Increase
your sales
And that's it! In a few days - even hours - you'll see the results
Frequently asked questions about Call TPV PAYCOMET
Do I need any kind of technological integration?
Does PAYCOMET's Call POS allow customisation?
PAYCOMET's telephone payment solution can be used without any additional integration. We offer you a simple sales panel that can be accessed by your sellers. If you wish, you can also integrate it with your sales platform.
Yes, the service allows you to personalise the messages that customers receive at each stage of the purchase process. In addition to being able to define the confirmation data once the operation has been completed: language, content, concept, currency of the amount or result.
Does the customer have to give card details during the call?
Can Call TPV track agent activity?
Depending on this, the agent can offer the customer two payment options: payment by card over the phone, or by sending a single payment order via email, SMS or mobile messaging link.
Through the PAYCOMET control panel you can assign different permissions to agents and monitor their activity and the operations managed.