Solutions
Call Center IVR
Secure payments at your call center without losing a sale. Sell and charge with total security, with the user experience your clients deserve. We facilitate compliance with PCI regulations
Solutions
Secure payments at your call center without losing a sale. Sell and charge with total security, with the user experience your clients deserve. We facilitate compliance with PCI regulations
Eliminate security breaches in your business. Agents have no access to card data.
Store your customers' card information in compliance with regulations. Card custody is carried out at PAYCOMET: data is stored in a maximum security PCI environment, in the form of a token. Use these for recurring payments or subscriptions.
Save the costs of PCI certification. PAYCOMET is a Payment Entity recognized by the Bank of Spain and with PCI - DSS Level 1 certification. We facilitate compliance with regulations.
Highly intuitive IVR sale control panel. If you prefer, we can integrate the system directly into your platform. Easily configure the messages your client hears and receives both during and after purchase. Messages available in 7 languages. Possibility for recording your own messages.
Multi-business: if your call center works for several businesses, open accounts for each of them easily.
Multi-user: assign special permissions to each of your agents to perform specific tasks such as returns, advanced settings, monitoring of other agents, or to access certain data.
Follow in real time and directly analyze the processing of your transactions through the PAYCOMET control panel, or from your own platform.
Create flows according to your needs or those of your customers and improve the conversion. At the end of the payment, depending on whether it is OK or KO, define the routing: follow the call, skip a menu, transfer to another agent...