This post is also available in: ES
Proof of purchase is an essential procedure to verify that the PAYCOMET payment gateway is correctly integrated into your merchant checkout process. This is a mandatory validation to confirm that transactions are processed properly before normal trading can begin.
To meet this requirement, you must make a test purchase in your own shop by following these steps:
- Simulate a real purchase using a bank card on your website for a low amount (e.g. €1).
- Take a screenshot when the card details are entered and the purchase is finalised.
- Make sure that your merchant URL appears in the screenshot for proper validation.
- Send proof of purchase to PAYCOMET by the deadline established to avoid restrictions on your transactions.
If you do not provide proof of purchase by the deadline given (normally within 15 days, although this should be confirmed with the Operations team), the payment gateway will be restricted:
- Transactions over €1 will be blocked, preventing processing of larger payments.
To lift this restriction, you will have to open a support ticket and submit proof of purchase.
Some merchants don’t do this step in time and only notice the problem when they try to process actual payments. To avoid setbacks, it is best to do the test as soon as possible after integration.
If you have any questions about this process or need assistance, you can contact the PAYCOMET team through the Support Panel in the Support → Create ticket section.
